Customer CharterCustomer Charter - SEDD

Customer Charter

"We develop our services .. To attain your satisfaction"

Sharjah Economic Development Department is keen to achieve excellence in developing and improving its services with high quality standards to gain customer satisfaction

We will receive you with diligence and treat you with respect, attention and fairness.
We will provide you with the suitable atmosphere and facilities to deliver excellent customer service.
We will provide you with a timely multi-channel service at your convenience, whenever possible.

Appreciating the efforts of our staff members in serving you.
Understanding our rules and procedures.
Providing us with all required documents and proofs at the time of submitting your applications.

SEDD Main Headquarter or branches: Monday to Thursday (7:30am - 3:30pm)
Service Centers: Monday to Sunday (8:00am - 8:00pm)
Our location : Government Departments Complex, Al Layyah Suburb, Sharjah